TUSH Store

Right of cancellation (EU-Customers)

Right of cancellation for consumers


Consumers have a legal right of cancellation. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity.

cancellation policy:

Right of cancellation
You have the right to cancel this contract within fourteen days without giving reasons.

In case of contracts for the purchase of Digital Content that is not delivered on a physical data carrier, the cancellation period is fourteen days from the date of conclusion of the contract.

In case of contracts for the purchase of physical products ordered under a single order and delivered in a single delivery or separately the cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took or has taken possession of the last goods.

In order to exercise your right of cancellation, you must inform us

TUSH Magazine
Armin Morbach
Friesenweg 4 / Gleis 7
D-22763 Hamburg

Tel: 0049 40 28 00 44 770
Fax: 0049 40 28 00 44 799
E-Mail: info@tushmagazine.com

by means of a clear statement (e.g. a letter or e-mail sent by post) of your decision to cancel this contract. You may use the attached sample cancellation form for this purpose, but this is not mandatory.
In order to comply with the cancellation period, it is sufficient to send the notification of the exercise of the right of cancellation before the end of the cancellation period.

Effects of cancellation
If you cancel this Agreement, we shall reimburse you for all payments we have received from you, including delivery charges (other than any additional charges arising from your choosing a different method of delivery from the cheapest standard delivery offered by us), immediately and no later than fourteen days from the date on which we receive notice of your cancellation of this Agreement. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund. We may refuse a refund until the goods have been returned to us or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day you inform us of the cancellation of this contract. This period is deemed to have been observed if you dispatch or hand over the goods before the expiry of the fourteen-day period.

You bear the direct costs of returning the goods.

Exclusion of the right of cancellation
The right of cancellation does not apply to the following contracts, unless the parties have agreed otherwise:
- Contracts for the supply of newspapers, journals or magazines, with the exception of subscription contracts.
- Contracts for the delivery of sealed goods that are not suitable to be returned for reasons of health protection or hygiene, if their seal has been removed after delivery.

Please note
The right of cancellation expires in the case of a contract for the delivery of digital content not contained on a physical data carrier if we have begun to execute the contract after you have expressly agreed that we will begin to execute the contract before the end of the cancellation period and you have confirmed that you are aware that you will lose your right of cancellation by giving your consent when the execution of the contract begins.
The right of cancellation also expires in the case of sealed cosmetic products which are not suitable to be returned for reasons of health protection or hygiene (e.g. lipsticks, mascara, kohl pencils, lipliners).

End of the cancellation policy

Sample cancellation form for consumers

(If you want to cancel the contract, please fill out this form and send it back).

To
TUSH Magazine
Armin Morbach
Friesenweg 4 / Gleis 7
D-22763 Hamburg
Tel: 0049 40 28 00 44 770
Fax: 0049 40 28 00 44 799
E-Mail: info@tushmagazine.com

Cancellation
I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
___________________________________________________
___________________________________________________
Ordered on (*)/received on (*): __________________________
Name of the consumer(s): ______________________________
Address of the consumer(s): ____________________________
____________________________________________________
Signature of the consumer(s) (only in case of communication on paper)

Date: _______________________________________

(*) Delete as applicable

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